Meetings are more effective when they have an owner who chairs or facilitates. This is never more true than in remote meetings. Without a good facilitator, you’ll see people taking over the meeting, others losing interest because they can’t get a word in edgeways or long, awkward silences.
As the team leader, this responsibility often falls on you. However, you shouldn’t be ashamed of nominating someone else in your team as facilitator if they have a knack for it! In any case, here are some golden rules to ensure remote meetings run smoothly.
Agree to raise your hand to speak. It’s a simple, effective way of allowing everyone to speak rather than just the loudest or pushiest person on the call. And it will make you feel like a school-kid again so win-win.
Gallup has consistently found having a good friend at work leads to better performance. Building these types of relationships in remote teams is harder so it’s important to spend time on informal communication. Start every meeting with an icebreaker even if you’ve been working together for some time. Slowly you’ll learn more about the team and they’ll learn what they have in common.
In face-to-face meetings, you wouldn’t jump to the first agenda item/task. You’d set the scene, explain what’s most important for today and encourage participation. The same principle applies for remote coaching sessions.