While there are several ways to measure the impact of manager coaching programs, the first thing to point out is that not every ‘outcome’ can be measured in dollars or pounds. Ultimately, the ROI of any leadership development program is subjective, and outcomes need to be tied to goals, strategy and even culture.
That said, you can of course measure the impact that this type of coaching is having on your organization. How? By assessing:
- Leadership effectiveness. While leadership assessments will help paint a clearer picture of any improvements in your leader’s capabilities and competencies, you should also be tracking whether they’re adopting the right habits. You can learn more about this here.
- Business and team outcomes. Are goals being met? Are projects being finished? Are teams contributing to organizational success? Are there good levels of psychological safety across the organization? Are employees engaged, motivated and being developed? Are there problems with individual managers?
It’s also important to remember that there is a cost associated with failing to invest in your managers—inconsistent leadership styles, undervalued employees, high employee turnover and so on.